Returns & Exchanges
Refund & Returns
It is very important to us that you love your purchase. If you’ve changed your mind, unopened items in their original closed packaging may be refunded or exchanged within:
- 30 days of purchase, along with a proof of purchase.
For refunds, Send the product back in original condition and we'll credit your Paypal/credit card or bank account the total amount of your order, minus shipping incurred by CURA CO and minus a $10AU handling fee for returns. Refunds take 4-5 days to be completed once returned to our warehouse. To qualify for a refund the set must be returned in unused condition due to Australian hygiene regulations. We cannot refund or exchange items that have been used or opened or altered.
Replacements & faulty items
If there are any faults with any product, CURA CO will replace the faulty product once the original product is returned. A refund in this case will only be eligible if a replacement product is un-available or if the returned product was not opened.