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Privacy Policy

Effective Date: October 21, 2024
Last Update: October 21, 2024

1. Purpose and Scope

This Privacy Policy outlines how Curaco collects, uses, discloses, and protects the personal information of individuals who interact with our website and services. This policy applies to all personal information processed by Curaco, in compliance with the privacy laws of Australia (Privacy Act 1988), the European Union (GDPR), the United States (CCPA), and other international standards.

2. Data Controller

Curaco, headquartered at 21 Irene Ave, Coburg North 3058, Australia, acts as the data controller for the personal information collected through its website and services.

3. Information We Collect

Curaco may collect the following categories of personal information:

  • Personal Identification Data: Name, email address, contact details, etc.
  • Usage Data: Information about how you use our website, services, and interactions with us.
  • Technical Data: IP address, browser type, operating system, device information, and log data.
  • Transaction Data: Details of payments, purchases, or orders made through our platform.

We collect this information through direct interactions (e.g., when you fill out forms), automated technologies (e.g., cookies), and third-party services (e.g., Google Analytics).

4. Legal Basis for Processing

Curaco processes personal information based on the following legal grounds:

  • Consent: When you explicitly provide consent (e.g., for marketing).
  • Contract Performance: To fulfill contracts or provide services you have requested.
  • Legitimate Interest: For business-related purposes that do not override your privacy rights (e.g., improving services).
  • Legal Obligations: When required to comply with regulatory or legal requirements.

5. How We Use Your Information

Curaco uses personal information for the following purposes:

  • To deliver and manage our services.
  • To respond to inquiries and provide customer support.
  • To process transactions and send notifications regarding orders.
  • To analyze website usage and improve functionality.
  • To send marketing communications, where consent has been provided.
  • To comply with legal requirements.

6. Disclosure of Information

We may share personal information with third parties under the following circumstances:

  • Service Providers: Trusted third-party companies that provide services on our behalf, such as analytics, payment processing, and customer support.
  • Legal Requirements: When required to comply with a legal obligation or protect the rights of Curaco.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, personal data may be transferred to third parties.

Curaco does not sell personal information to third parties for commercial purposes.

7. Data Security

Curaco implements appropriate technical and organizational security measures to protect personal information from unauthorized access, disclosure, or destruction. This includes encryption, firewalls, and access controls. Despite these measures, no online platform can guarantee complete security, and you provide personal information at your own risk.

8. Data Retention

Curaco retains personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After the retention period, personal data will be securely deleted or anonymized.

9. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to your data if it is inaccurate or incomplete.
  • Deletion: Request the deletion of your personal information under certain circumstances.
  • Restriction: Request restrictions on how we process your personal data.
  • Portability: Request that your personal data be provided in a portable format.
  • Objection: Object to the processing of your data for marketing purposes or based on legitimate interests.
  • Withdraw Consent: Withdraw consent for data processing where applicable.

10. International Data Transfers

Curaco may transfer personal information outside Australia, including to countries that do not provide the same level of data protection as your home country. When such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses.

11. Children’s Privacy

Our services are not directed at children under 16, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child without consent, we will delete that information.

12. Changes to This Privacy Policy

Curaco reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of our services after the policy is updated constitutes acceptance of the changes.

13. Contact Us

For questions or concerns about this Privacy Policy or your personal data, contact us at:

Curaco
21 Irene Ave
Coburg North 3058
Australia
Email: curaco.vic@gmail.com